If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet.

Not all health problems have a straightforward solution. Some may be chronic, requiring a long-term management plan; others may be more difficult to diagnose or may involve several causes. A cure may not always be possible, and treatment may be ongoing. Your veterinary team will do everything they can to find answers and continue to help your pet.

Location

  • Our Hospital

    24650 South Point Drive, Suite 140

    Chantilly, Virginia, 20152

Location Hours
Monday7:30am – 7:00pm
Tuesday7:30am – 7:00pm
Wednesday7:30am – 6:00pm
Thursday7:30am – 7:00pm
Friday7:30am – 7:00pm
Saturday8:00am – 1:00pm
SundayClosed

For after-hours emergencies, please contact Emergency Veterinary Clinic of Fair Oaks at 703 591-3304 Or TLC in Leesburg at 703 777-5755